If it is not pull the spindle out and rotate 180 degrees.
How to unlock a kwikset lever door lock 180.
Call technical support for further troubleshooting.
You will also learn how to re key.
Make sure the user code is correct and that the kwikset button is pushed after entering the user code.
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The spindle is spring loaded and will retract back when released.
On my 264 deadbolt the door can be locked with the kwikset button but the user code will not unlock the door.
Locks with this function have a keyed cylinder facing the outside of the home and a thumbturn on the interior.
Lock the door using a push button on the inside of the door or with a key on the outside of the door.
This is the short version of what you should attempt to do before trying anything else if the screw is loose the key will not turn all the way and the tur.
If the door still won t unlock use a key to unlock the door.
This is a demonstration of how to remove the lock cylinder on a kwikset smartkey door knob so you can flip over the lock so the keyhole is not upside down.
Keyed entry is for exterior doors.
If it is a turn style then.
Hold the handleset on the exterior side of the door and make sure the round edge of the spindle faces the door edge.
The lock will pop open.
Cap popper tools are a patent pending that allow a lock smith to open a schlage or quickset residential lock sets without damaging the lockset tumbler thus allowing you to reuse and rekey the.